
Lowell Pawn — Lowell, MA
Reenvisioning Social Media to Educate and Connect with the Community
Social Media Management — Instagram, Facebook & LinkedIn
Lowell Pawn had a loyal customer base and a store full of stories — guitars, sports memorabilia, local history — but no consistent social voice to share them. We reimagined their presence across Instagram, Facebook, and LinkedIn, shifting the focus from transactions to community connection. The result: content that educated followers, showcased the personality behind the counter, and turned the store into a neighborhood landmark online.
+28%
Follower growth
3–5%
Engagement increase
3
Platforms managed